Adelaide City Council Customer Service
Adelaide City Council aims to offer you brilliant customer service.
We have a range of options for you to contact us for general enquiries, including: Garbage Collection, Parking, Planning & Building Applications, Rates & Roads, and Payments.
Query response times vary depending on the service used. View our expected response times in our Customer Service Standards
We are available via CityChat, phone and in person from 8:30am-5:30pm, Monday to Friday.
Phone: (08) 8203 7203
CityChat: Live online support
Online: Submit an Online Request Form
Fax: (08) 8203 7575
In Person: Colonel Light Centre 25 Pirie Street, Adelaide
Post: Adelaide City Council, GPO Box 2252, Adelaide SA 5001
Traffic Signal & Parking Meter Faults: 1800 807 202