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Adelaide City Council Customer Service

Adelaide City Council aims to offer you brilliant customer service.

We have a range of options for you to contact us for general enquiries, including: Garbage Collection, Parking, Planning & Building Applications, Rates & Roads, and Payments.

Query response times vary depending on the service used. View our expected response times in our Customer Service Standards

We are available via CityChat, phone and in person from 8:30am-5:30pm, Monday to Friday.

Service Options

Online: Report an issue

Phone: (08) 8203 7203

CityChat: Live online support


Fax: (08) 8203 7575

In Person: Colonel Light Centre 25 Pirie Street, Adelaide 

Post: Adelaide City Council, GPO Box 2252, Adelaide SA 5001 

Smartphone app: My Local Services app

Traffic Signal: 1800 807 202 

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